Data Mining & Analysis

Virtual Assistants & Chatbots

An artificial intelligence software which is used to simulate a conversation with the user through messaging and mobile applications, websites or telephone is called as a chatbot. It allows the interaction between humans and machines by a question answering system leveraging Natural Language Processing (NLP) formulating responses for end use applications. Main two tasks of chatbot are analysis of user request and return the response to user. Rule based chatbots are built using a graphical user interface while Artificial Intelligence chatbots work based on training by a bot developer. Virtual assistants have much sophisticated interactive platform when compared to that of chatbots in terms of intelligence, natural language processing, tasks and technology. Virtual assistants have a wider scope of performance and uses artificial neural networks for analysis