Daniele Menezes Nascimento
McGill University, Canada
Title: Exploring knowledge flows in citizen e-participation data
Biography
Biography: Daniele Menezes Nascimento
Abstract
A large quantity of data is generated when citizens voice their opinions online. This data represents citizen’s knowledge about their cities and has been used by public and private organizations to understand and support citizens’ needs. In order to support these needs, citizens as well as governments have developed Participatory Citizenship Applications (PCTs), the projects and platforms involving Information and Communication Technologies (ICTs) which help to gather, create and share information about urban issues (such as pot holes, dislocated garbage, report violent situations, etc.). PCTs have helped to raise awareness and solve problems in the city by mediating information and knowledge between citizens, the private and the public sector. However, our understanding about the nature of these platforms is still limited. In this research, I intend to advance our understanding about these platforms, by looking into the data that is produced, the information flows and their impact in improving urban livability in Brazil.
